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Incident detail

Investigating elevated database load in AWS Germany

Resolved incidentMinor1 affected service

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Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are investigating elevated database load affecting infrastructure supporting a subset of Grafana Cloud instances in the AWS Germany region (prod-eu-west-4).

    Affected users may experience slow responses when accessing Grafana. We will provide an update as more information becomes available.

  2. Monitoring

    A fix has been implemented and we have been seeing recovery to the affected region. We will continue to monitor.

  3. Resolved

    This incident has been resolved.

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