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Incident detail

Grafana Cloud login issues for users with role of None

Grafana Cloud login issues for users with role of None

Active incidentMinor0 affected services

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Started

Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We’re currently investigating an issue with user logins with the None role in Grafana Cloud. Our team is actively working to identify the cause. Thank you for your patience.

  2. Identified

    We’ve identified the cause of the issue impacting users with the role of None from logging in. Our team is currently implementing a fix.

  3. Identified

    We are in the process of implementing a fix and are monitoring the rollout. Thank you for your patience.