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Incident detail

GitHub returning 403 for all Git Sync repositories

Active incidentMinor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Identified

    Since ~21:40 UTC on Nov 3, GitHub started rejecting the default User-Agent our Git Sync client sends (nanogit/0), so nearly every GitHub-backed repo shows as unhealthy ("not authorized") and syncs are being skipped. Our Engineering team has rolled out a fix to development and validated that the fix works. We will roll out the fix to production shortly and will provide another update.

  2. Monitoring

    The fix has landed in 60% of production. We are currently monitoring as it lands in the remaining clusters.

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