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Errors when querying Prometheus datasource

Resolved incidentMinor1 affected service

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Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    A small number of customers with stacks in prod-us-central-4 are receiving "forbidden" errors when querying Prometheus data sources.

    We are investigating and will provide an update soon.

  2. Investigating

    We are continuing to investigate this issue.

  3. Monitoring

    We have put some mitigations in place which seem to have helped with the errors.

    We continue to monitor the results.

  4. Resolved

    This incident has been resolved. Thank you for your patience.

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