Skip to content

Incident detail

Network traffic to Google Cloud originating from Delhi, Chennai, Mumbai and surrounding areas is experiencing…

Resolved incidentMajor

Timeline window

to

Outage alerts

Get alerted the next time Google Cloud breaks

Free email alerts for up to 5 providers. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Timeline

Incident updates

Every update Google Cloud posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Summary

    Network traffic to Google Cloud originating from Delhi, Chennai, Mumbai and surrounding areas is experiencing intermittent periods of elevated latency and possible packet loss.

    Description

    A fire at a third-party data center facility required an emergency power shutdown of networking equipment, isolating a non-compute local Point of Presence (POP) in Delhi and reducing available network capacity in the metro area.

    We rerouted significant traffic from the impacted facility in Delhi to address reduced local serving capabilities. As a result, a subset of Hybrid Connectivity and Virtual Private Cloud (VPC) customers may be impacted by the routing changes made to address reduced local, latency-optimized serving capabilities in Delhi. Affected customers may experience intermittent latency spikes due to demand exceeding capacity across Indian metros and regional ISPs.

    We are investigating additional traffic mitigations and Internet Edge peering augmentation to alleviate the latency issues affecting our customers.

    We will provide our next update by Wednesday, 2026-06-10 17:00 PDT.

    Symptoms

    Customers may experience slightly elevated latency and non-optimal network routing into Google Cloud until the affected facility is fully restored.

    Workaround

    There is no workaround at this time.

  2. Monitoring

    Summary

    Network traffic to Google Cloud originating from Delhi, Chennai, Mumbai and surrounding areas is experiencing intermittent periods of elevated latency and possible packet loss.

    Description

    A fire at a third-party data center facility required an emergency power shutdown of networking equipment, isolating a non-compute local Point of Presence (POP) in Delhi and reducing available network capacity in the metro area.

    We rerouted significant traffic from the impacted facility in Delhi to address reduced local serving capabilities. As a result, a subset of Hybrid Connectivity and Virtual Private Cloud (VPC) customers may be impacted by the routing changes made to address reduced local, latency-optimized serving capabilities in Delhi. Affected customers may experience intermittent latency spikes due to demand exceeding capacity across Indian metros and regional ISPs.

    We are investigating additional traffic mitigations and Internet Edge peering augmentation to alleviate the latency issues affecting our customers. We are continuing to work with the ISP partners in the region to mitigate any additional impact from unplanned failures.

    We will provide our next update by Thursday, 2026-06-11 17:00 PDT.

    Symptoms

    Customers may experience slightly elevated latency and non-optimal network routing into Google Cloud until the affected facility is fully restored.

    Workaround

    There is no workaround at this time.

  3. Monitoring

    Summary

    Network traffic to Google Cloud originating from Delhi, Chennai, Mumbai and surrounding areas is experiencing intermittent periods of elevated latency and possible packet loss.

    Description

    A fire at a third-party data center facility required an emergency power shutdown of networking equipment, isolating a non-compute local Point of Presence (POP) in Delhi and reducing available network capacity in the metro area.

    We rerouted significant traffic from the impacted facility in Delhi to address reduced local serving capabilities. As a result, a subset of Hybrid Connectivity and Virtual Private Cloud (VPC) customers may be impacted by the routing changes made to address reduced local, latency-optimized serving capabilities in Delhi. Affected customers may experience intermittent latency spikes due to demand exceeding capacity across Indian metros and regional ISPs.

    Initial traffic mitigations have yielded positive results for some Cloud customers. In parallel, we are pursuing additional Internet Edge peering capacity to reduce existing fragility in the metro. We are also optimizing capacity across network backbones to increase additional headroom for VPC customers in the affected region. Additionally, we are planning to augment our local Delhi POP and migrating select peering partners to further increase regional capacity. We will continue to closely monitor latency deviations and packet drops.

    We will provide our next update by Friday, 2026-06-12 at 17:00 PDT.

    Symptoms

    Customers may experience slightly elevated latency and non-optimal network routing into Google Cloud until the affected facility is fully restored.

    Workaround

    There is no workaround at this time.

  4. Monitoring

    Summary

    Network traffic to Google Cloud originating from Delhi, Chennai, Mumbai and surrounding areas is experiencing intermittent periods of elevated latency and possible packet loss.

    Description

    A fire at a third-party data center facility required an emergency power shutdown of networking equipment, isolating a non-compute local Point of Presence (POP) in Delhi and reducing available network capacity in the metro area.

    We rerouted significant traffic from the impacted facility in Delhi to address reduced local serving capabilities. As a result, a subset of Hybrid Connectivity and Virtual Private Cloud (VPC) customers may be impacted by the routing changes made to address reduced local, latency-optimized serving capabilities in Delhi. Affected customers may experience intermittent latency spikes due to demand exceeding capacity across Indian metros and regional ISPs.

    Initial traffic mitigations have yielded positive results for some Cloud customers. In parallel, we are pursuing additional Internet Edge peering capacity to reduce latency in the local Delhi metropolitan area. Further, we are augmenting out-of-region Internet Edge regional peering capacity in Chennai to provide additional load-balancing and redundancy to large ISPs in India (expected to be done by Wednesday, 2026-06-17 PDT). We have optimized capacity across network backbones to increase available headroom. Additionally, we are further augmenting our Delhi backbone capacity (expected to be complete by Monday, 2026-06-15 PDT). We will continue to closely monitor latency deviations and packet drops.

    We will provide our next update by Monday, 2026-06-15 17:00 PDT.

    Symptoms

    Customers may experience slightly elevated latency and non-optimal network routing into Google Cloud until the affected facility is fully restored.

    Workaround

    There is no workaround at this time.

  5. Monitoring

    Summary

    Network traffic to Google Cloud originating from Delhi, Chennai, Mumbai and surrounding areas is experiencing intermittent periods of elevated latency and possible packet loss.

    Description

    A fire at a third-party data center facility required an emergency power shutdown of networking equipment, isolating a non-compute local Point of Presence (POP) in Delhi and reducing available network capacity in the metro area.

    We rerouted significant traffic from the impacted facility in Delhi to address reduced local serving capabilities. As a result, a subset of Hybrid Connectivity and Virtual Private Cloud (VPC) customers may be impacted by the routing changes made to address reduced local, latency-optimized serving capabilities in Delhi. Affected customers may experience intermittent latency spikes due to demand exceeding capacity across Indian metros and regional ISPs. Media CDN customers may have experienced higher latencies than normal.

    Initial traffic mitigations have yielded positive results for some Cloud customers. We have restored a portion of Internet Edge peering capacity to reduce latency in the local Delhi metropolitan area. Further, we are augmenting out-of-region Internet Edge regional peering capacity in Chennai to provide additional load-balancing and redundancy to large ISPs in India (expected to be done by Wednesday, 2026-06-17 PDT). We have optimized capacity across network backbones to increase available headroom. Additionally, we have augmented our Delhi backbone capacity over the weekend. We will continue to closely monitor latency deviations and packet drops.

    We will provide our next update by Wednesday, 2026-06-17 at 17:00 PDT.

    Symptoms

    Customers may experience slightly elevated latency and non-optimal network routing into Google Cloud until the affected facility is fully restored.

    Workaround

    There is no workaround at this time.

  6. Monitoring

    Summary

    Network traffic to Google Cloud originating from Delhi, Chennai, Mumbai and surrounding areas is experiencing intermittent periods of elevated latency and possible packet loss.

    Description

    Traffic rerouting from the impacted Delhi facility has caused a subset of Hybrid Connectivity and Virtual Private Cloud (VPC) customers to experience intermittent latency spikes as demand exceeds regional capacity. Media CDN customers may also notice increased latencies.

    Initial traffic mitigations have yielded positive results for some Cloud customers. We have restored a portion of Internet Edge peering capacity to reduce latency in the local Delhi metropolitan area. Further, we are nearly finished with the augmentation of out-of-region Internet Edge regional peering capacity in Chennai to provide additional load-balancing and redundancy to large ISPs in India.

    We have optimized capacity across network backbones to increase available headroom. Additionally, we have augmented our Delhi backbone capacity. We have also restored additional capacity between Delhi-Chennai and Delhi-Mumbai. We will continue to closely monitor latency deviations and packet drops.

    We will provide our next update by Monday, 2026-06-22 17:00 PDT.

    Symptoms

    Customers may experience slightly elevated latency and non-optimal network routing into Google Cloud until the affected facility is fully restored.

    Workaround

    There is no workaround at this time.

  7. Monitoring

    Summary

    Network traffic to Google Cloud originating from Delhi, Chennai, Mumbai and surrounding areas is experiencing intermittent periods of elevated latency and possible packet loss.

    Description

    Traffic rerouting from the impacted Delhi facility has caused a subset of Hybrid Connectivity and Virtual Private Cloud (VPC) customers to experience intermittent latency spikes as demand exceeds regional capacity. Media CDN customers may also notice increased latencies.

    Initial traffic mitigations have yielded positive results for some Cloud customers. We have restored a large portion of Internet Edge peering capacity to reduce latency in the local Delhi metropolitan area. Since the last update, we have completed the augmentation of out-of-region Internet Edge regional peering capacity in Chennai to provide additional load-balancing and redundancy to large ISPs in India.

    Following safety clearance, teams obtained access to the damaged site and will further restore additional incremental user-facing backbone capacity on Tuesday, 2026-06-23. We have optimized capacity across network backbones to increase available headroom, and augmented our Delhi user-facing backbone capacity. We will continue to closely monitor latency deviations and packet drops.

    We will provide our next update by Tuesday, 2026-06-23 at 17:00 PDT.

    Symptoms

    Customers may experience slightly elevated latency and non-optimal network routing into Google Cloud until the affected facility is fully restored.

    Workaround

    There is no workaround at this time.

  8. Monitoring

    Summary

    Network traffic to Google Cloud originating from Delhi, Chennai, Mumbai and surrounding areas is experiencing intermittent periods of elevated latency and possible packet loss.

    Description

    Traffic rerouting from the impacted Delhi facility has caused a subset of Hybrid Connectivity and Virtual Private Cloud (VPC) customers to experience intermittent latency spikes as demand exceeds regional capacity. Media CDN customers may also notice increased latencies.

    Initial traffic mitigations have yielded positive results for some Cloud customers. We have restored a large portion of Internet Edge peering capacity to reduce latency in the local Delhi metropolitan area. Since the last update, we have completed the augmentation of out-of-region Internet Edge regional peering capacity in Chennai to provide additional load-balancing and redundancy to large ISPs in India.

    Following safety clearance, our team has accessed the damaged site and is continuing to restore additional capacity throughout this week. We have optimized capacity across network backbones to increase available headroom and augmented our Delhi user-facing backbone capacity. We will continue to closely monitor latency deviations and packet drops.

    We will provide our next update by Monday, 2026-06-29 at 17:00 PDT.

    Symptoms

    Customers may experience slightly elevated latency and non-optimal network routing into Google Cloud until the affected facility is fully restored.

    Workaround

    There is no workaround at this time.

  9. Resolved

    Summary

    Network traffic to Google Cloud originating from Delhi, Chennai, Mumbai and surrounding areas experienced intermittent periods of elevated latency and possible packet loss.

    Description

    Traffic rerouting from the impacted Delhi facility caused a subset of Hybrid Connectivity, Virtual Private Cloud (VPC) and Media CDN customers to experience intermittent latency spikes as demand exceeded regional capacity.

    We completed the augmentation of out-of-region Internet Edge regional peering capacity in Chennai to provide additional load-balancing and redundancy to large ISPs in India. Service to a large portion of Internet Edge peering capacity has been restored to reduce latency in the local Delhi metropolitan area. We are now recovered and returned to normal service as of Friday, 2026-06-26 PDT.

    Following safety clearance, our team restored all lost capacity. We have restored capacity between Delhi-Chennai and Delhi-Mumbai and will continue to closely monitor latency deviations and packet drops.

    We thank you for your patience during the resolution of this issue.

    Symptoms

    The impacted customers may have experienced slightly elevated latency and non-optimal network routing into Google Cloud.

    Workaround

    None

Keep exploring

More from Google Cloud

Neighboring incidents on Google Cloud's timeline and the rest of their record on OutageDeck.