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Incident detail

Elevated error rates on GitLab.com

We have continued to observe normal error rates. We will now be marking this incident as resolved. Details surrounding the incident can be seen here: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22579

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update GitLab posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We observed a spike in 5xx errors on GitLab.com. These have subsided, but we are investigating the root cause.

  2. Investigating

    We observed a spike in 5xx errors on GitLab.com. These have subsided, but we are investigating the root cause.

  3. Monitoring

    We have confirmed these errors are no longer occurring. We've identified the cause of this incident and are working to prevent this from occurring in the future. We'll now move this incident to monitoring. Details: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22579

  4. Monitoring

    We have confirmed these errors are no longer occurring. We've identified the cause of this incident and are working to prevent this from occurring in the future. We'll now move this incident to monitoring.

  5. Resolved

    We have continued to observe normal error rates. We will now be marking this incident as resolved. Details surrounding the incident can be seen here: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22579

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