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GitHubIncident detail
Incident with Issues and Webhooks
Resolved incidentCritical3 affected services
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Timeline
Incident updates
Every update GitHub posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
We are investigating reports of degraded performance for Issues and Webhooks
Investigating
We are investigating Increased latency and timeouts across multiple GitHub services.
Investigating
Git Operations is experiencing degraded performance. We are continuing to investigate.
Investigating
Packages is experiencing degraded performance. We are continuing to investigate.
Investigating
Pull Requests is experiencing degraded availability. We are continuing to investigate.
Investigating
Actions is experiencing degraded performance. We are continuing to investigate.
Investigating
Pull Requests is experiencing degraded performance. We are continuing to investigate.
Investigating
Codespaces is experiencing degraded performance. We are continuing to investigate.
Investigating
Pages is experiencing degraded performance. We are continuing to investigate.
Investigating
Git Operations is operating normally.
Investigating
Actions and Packages are operating normally.
Investigating
Latency across services has normalized. We are continuing to investigate the root cause and prevent reoccurrence.
Investigating
Pages is operating normally.
Investigating
Pull Requests is operating normally.
Investigating
The degradation affecting Issues has been mitigated. We are monitoring to ensure stability.
Investigating
The degradation affecting Codespaces has been mitigated. We are monitoring to ensure stability.
Investigating
Webhooks is operating normally.
Monitoring
The degradation has been mitigated. We are monitoring to ensure stability.
Resolved
On 2026-05-04 at 3:37:17 PM UTC we detected increased latency on issues resulting in timeouts, and elevated 500 errors on webhooks. A scheduled workload drove high utilization on the primary host of a critical datastore, saturating the connection pool. We paused the job to mitigate the problem at 4:40:05 PM UTC and have implemented measures to prevent recurrence.
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