Disruption with Email Delivery

We are investigating reports of impacted performance for some GitHub services.

We are seeing disruptions with email delivery for account sign-in and new account sign up. We are investigating.

Users may be unable to sign-in, verify e-mail addresses, reset passwords, or receive e-mail notifications due to degradation with an upstream e-mail provider. We will continue to monitor and provide updates.

The degradation has been mitigated. We are monitoring to ensure stability.

We are seeing recovery for sign-in, email address verification, and other forms of e-mail communication previously impacted. We will continue to monitor.

We’re monitoring an email disruption related to an upstream provider degradation. Users whose email is hosted by the affected provider may experience delays in message delivery. Email service for users on other providers is currently operating normally. We’ll share updates as we learn more.

We’ve resolved the email-processing impact on our systems and are continuing to monitor. The upstream provider disruption may still cause delays for customers using that provider. Email delivery through other providers is operating normally.

This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.