Skip to content

Incident detail

Disruption with GitHub Billing

Resolved incidentMinor

Timeline window

to

Outage alerts

Get alerted the next time GitHub breaks

Free email alerts for up to 5 providers. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Timeline

Incident updates

Every update GitHub posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are investigating reports of impacted performance for some GitHub services.

  2. Investigating

    We are currently investigating increased errors with billing services. Customers may observe failed billing budget page loads, and users of the Copilot CLI may observe failures starting or continuing sessions.

  3. Investigating

    We've applied a mitigation to unblock Copilot usage and have observed recovery for this particular impact. We're continuing to investigate and apply mitigations for the billing page disruption while monitoring to ensure Copilot remains recovered.

  4. Investigating

    We are continuing to monitor the mitigation that we have applied for the billing page disruption.

  5. Investigating

    Our mitigation is still holding as we continue to investigate to find the root cause.

  6. Investigating

    Our mitigation continues to hold, and service conditions remain stable. We are continuing to investigate the concentrated workload responsible for the issue and are preparing additional preventative improvements. We have not identified a material change in customer impact since the previous update. We will provide another update as the investigation progresses.

  7. Investigating

    No material change since the previous update. Service conditions remain stable following the mitigation, and we have not observed any further customer impact. We are actively monitoring the service while implementing targeted fixes to address the underlying root cause.

  8. Resolved

    This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

Keep exploring

More from GitHub

Neighboring incidents on GitHub's timeline and the rest of their record on OutageDeck.