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Incident detail

Disruption with billing information updates

Resolved incidentMinor

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are investigating reports of impacted performance for some GitHub services.

  2. Investigating

    We are investigating failures on billing information updates. Customers may be unable to create or update their billing information in the meantime.

  3. Investigating

    We have identified the problem and are actively working on mitigation.

  4. Investigating

    We are continuing to work on mitigation. We will post another update in approximately one hour.

  5. Investigating

    We have applied the mitigation and are seeing signs of recovery. We are continuing to monitor the system closely.

  6. Monitoring

    The degradation has been mitigated. We are monitoring to ensure stability.

  7. Resolved

    This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

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Incident across several services

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