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Incident detail

Figma agent and Figma Make increased errors rates.

Resolved incidentMinor

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We're investigating increased errors for Figma Make and Figma agent.

  2. Investigating

    We are continuing to investigate this issue.

  3. Identified

    The issue has been identified and a fix is being implemented.

  4. Monitoring

    A fix has been implemented and we are monitoring the results.

  5. Resolved

    The issue is now resolved fully. Some users saw elevated error rates in Figma's AI features, including AI chat and Figma Make. Affected requests may have failed or needed a retry. We identified an issue with one of our providers and moved traffic to an alternate. Error rates have fully recovered. We are continuing to work with the provider to prevent this from happening again. We apologize for the disruption.

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