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Incident detail

WhatsApp outbound message failures

Resolved incidentMajor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Identified

    Customers using WhatsApp to initiate outbound messages will see failed conversations. We've identified the problem and a fix is being rolled out.

  2. Resolved

    The fix has been released. Outbound WhatsApp messaging is operating normally.

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