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TTV - Elevated 500 error rates

TTV - Elevated 500 error rates

Resolved incidentMinor0 affected services

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  1. Identified

    We are currently investigating an issue stemming from an upstream provider which is affecting Text to Voice (TTV), where some generations are failing with a 500 error.

  2. Monitoring

    Error rates have returned to zero, and we are continuing to monitor performance to ensure stability.

  3. Resolved

    We've confirmed that the issue has been resolved with our upstream provider and error rates have remained stable at zero.