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Incident detail

Some ElevenAgents calls failed to start

Resolved incidentMajor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are investigating an issue that occurred with some calls where the call didn't start; however, the calls are working now.

  2. Monitoring

    The calls are working now.

  3. Identified

    We are still seeing some calls that are failing, our team is currently applying a new fix.

  4. Monitoring

    We have released another fix, the error rate is now down.

  5. Resolved

    The issue has been fully resolved and everything is functional again.

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