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Incident detail

Increased Dubbing Latency and Failure Rate

Resolved incidentMajor

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are currently investigating increased latency and request failures affecting Dubbing.

  2. Monitoring

    We have traced error metrics as they have returned to baseline. We're currently monitoring to ensure full resolution.

  3. Monitoring

    Since 16:30 UTC, we have observed recurrence of Dubbing errors and latency. We're working with an upstream provider for full mitigation, and will continue to post updates as new information arises.

  4. Monitoring

    Errors have returned to baseline since 17:10 UTC. We are continuing to work with an upstream provider for full mitigation.

  5. Resolved

    After several hours of monitoring, our metrics show that error rate has remained at its stable baseline since 17:55 UTC; the increase in Dubbing platform latency and failure rate is now resolved.

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