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Incident detail

ElevenReader Elevated Error Rates

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Started

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Resolved

    Service has been fully restored to remaining affected areas. We will share further details on the cause.

  2. Identified

    Services have started recovering. Streaming is now functional, and we're working to restore service to other impacted product areas.

  3. Identified

    We've identified the cause and are currently implementing a fix to restore full service availability.

  4. Investigating

    We're currently investigating an elevated error rate occurring with ElevenReader. Some pages may fail to load, or the app may be inaccessible.

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