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Incident detail

Conversation History Not Showing Recent Calls (EU Residency) - All Conversation are appearing with a delay

Conversation History Not Showing Recent Calls (EU Residency) - All Conversation are appearing with a delay

Resolved incidentMinor0 affected services

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Incident updates

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  1. Investigating

    Conversations in the EU Residency are appearing in Conversation History with a smaller delay. However, nothing is lost; all the conversations are saved. We are working on a fix.

  2. Monitoring

    We have fixed the issue, all the conversations should become visible. We are monitoring the situation.

  3. Resolved

    The issue has been resolved. All the previous conversations should be visible now.