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Synthetics service may not run on schedule (us-east-4)

Resolved incidentMajor

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Timeline

Incident updates

Every update Elastic Cloud posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are investigating an issue in our Synthetics service on us-east-4. Some customer monitor jobs may not run on their expected schedule. We will provide an update in an hour or earlier.

  2. Identified

    We have identified the problem and are working on a solution. We should have an update within the next 2-3 hours.

  3. Resolved

    Issue has been fixed and there should be no more customer impact

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