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Incident detail

Replication bug causing slow recoveries

Active incidentMajor1 affected service

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Started

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Timeline

Incident updates

Every update Elastic Cloud posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are aware of a bug affecting customers on Elasticsearch versions 9.5.0, 9.5.1 and 9.5.2 where bulk index operations processed on the primary shard can result in divergence on the replicas resulting in high disk usage and long-running recoveries. The team is working on a fix. More information can be found on https://www.elastic.co/docs/release-notes/elasticsearch/known-issues#elasticsearch-9.5.2-known-issues

    The next update will be in the next 2 hours or sooner if needed.

  2. Identified

    We have identified the root cause and the team is working on a fix scheduled to be released in Elasticsearch version 9.5.3

    What you can do:

    • If you have not yet upgraded to 9.5.*, you are not affected as upgrades to 9.5 have been disabled until 9.5.3 is released
    • If you are already running 9.5 and experience the symptoms of this issue, please contact Elastic Support.

    More information can be found on https://www.elastic.co/docs/release-notes/elasticsearch/known-issues#elasticsearch-9.5.2-known-issues

  3. Identified

    The fix has been identified and backported to the Elasticsearch 9.5 patch branch. The teams are performing the needed validations before scheduling and rolling out the 9.5.3 release.

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