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Incident detail

Regional outage - Elastic Inference Service (EIS)

Resolved incidentMinor

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Timeline

Incident updates

Every update Elastic Cloud posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We have identified continued impact for a subset of affected customers using EIS. Our team is investigating an issue with the previous remediation and is working to ensure all affected environments are fully restored.

  2. Monitoring

    The issue affecting a subset of customers with EIS in EMEA regions has been mitigated and the service have been restored.

  3. Resolved

    The incident impacting a subset of customers with EIS in EMEA regions has been resolved. Services have been fully restored and the team has confirmed stability.

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