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Incident detail

Kibana access restored for UI-assigned Organization Owners on Hosted deployments

Resolved incidentMajor

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Identified

    We have identified and are in the process of fixing+mitigating a bug in our permissions management UI that is prevents users with the Organisation Owner role and Cloud Console, Elasticsearch, and Kibana access from accessing Kibana in Hosted Deployments.

  2. Identified

    Update: This incident is still ongoing and we are continuing to investigate.

  3. Monitoring

    Update: The fix has been deployed to production and we have applied a data correction to affected accounts, restoring Kibana access for impacted users. We are monitoring to confirm full resolution.

  4. Resolved

    This incident has been resolved.

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