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Incident detail

Connection issue to Kibana via the Cloud UI SSO

Resolved incidentMajor

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Timeline

Incident updates

Every update Elastic Cloud posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are aware of an issue when connecting to Kibana through the Elastic Cloud UI via SAML SSO, impacting hosted Cloud deployments. Our team is actively investigating. We will post an update to this status within the next hour.

  2. Investigating

    We have identified that only PrivateLink customers are impacted and no other Hosted Cloud Deployments should see any issues.

  3. Investigating

    We have identified the issue and are working on a fix. We will update again in 3 hours or earlier.

  4. Investigating

    We have rolled out the fix and there should be no more customer impact

  5. Resolved

    We have confirmed no further impact from this incident, and are now marking it as resolved.

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