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Incident detail

AutoOps deployments marked as Inactive in AWS us-east-1 region

AutoOps deployments marked as Inactive in AWS us-east-1 region

Resolved incidentMajor0 affected services

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Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We are currently investigating an outage of AutoOps in AWS us-east-1 region. Customer deployments in the region may be marked as inactive and recent metrics may not be available. We will provide an update when one is available or within the hour, whichever comes first.

  2. Monitoring

    We have identified the issue and applied mitigations to bring AutoOps in the AWS us-east-1 region back to functionality. Customer deployments may still be marked as inactive, and recent metrics may still not be available. We expect AutoOps to return to full functionality within the next hour. We will provide an update when one is available or within the hour, whichever comes first.

  3. Monitoring

    We have mitigated the issue, and AutoOps is back to full functionality in the AWS us-east-1 region. We will continue monitoring the signals from the region to ensure AutoOps remains fully functional, and will share another update once the issue is fully resolved.

  4. Resolved

    AutoOps is back to full functionality in the AWS us-east-1 region and the incident has been resolved.