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Incident detail

Elevated Latency on help.dropbox.com

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We’re investigating an issue affecting help.dropbox.com. Customers may experience slower-than-usual page loads and search results when accessing Help Center content and self-service support resources.

    Our teams are working to determine the cause and scope of the performance degradation. We’ll provide another update as more information becomes available.

  2. Resolved

    This incident has been resolved.

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