Provider
DocusignIncident detail
Intermittent issues with Reports and Search on S1 Prod (Incident 5233)
Timeline window
to
Get alerted the next time Docusign breaks
Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.
Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Investigating
We are currently investigating issues with both report and search on S1 prod. Engineering teams have been engaged and are actively triaging.
Investigating
We are continuing to investigate this issue.
Investigating
We continue to investigate the issue and additional resources have been engaged.
Monitoring
A fix has been implemented and we are monitoring the results.
Resolved
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Keep exploring
More from Docusign
Neighboring incidents on Docusign's timeline and the rest of their record on OutageDeck.
← Older incident
Customers may see increased latency when sending and signing and intermittent errors (Incident 5232)
Newer incident →
Customers may experience errors with Sending and Signing in NA3 (Incident 5247)
- Errors for templates, reports, envelope preparation and other features (Incident 5932)Major
- Failures to grant users access to CLM in account admin (Incident 5922)Major
- CLM workflow update salesforce step latency (Incident 5893)Minor
- Customers may experience intermittent disruption logging in and using services (Incident 5888)Major