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Incident detail

Continued issues with presence and DM delivery

Resolved incidentMajor1 affected service

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Timeline

Incident updates

Every update Discord posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are currently investigating this issue. Restarting your sessions *should* fix it but existing sessions may have not be seeing new DMs

  2. Identified

    We are currently investigating this issue. Restarting your sessions *should* fix it but existing sessions may have not be seeing new DMs

  3. Identified

    This is actually a continuation of the incident from earlier today, which we marked "resolved" in error. We have now identified and are remediating the issue

  4. Monitoring

    A fix has been implemented and we are monitoring the results.

  5. Resolved

    This incident has been resolved.

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