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DigitalOceanIncident detail
Gradient AI model availability
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Incident updates
Every update DigitalOcean posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
Our Engineering team is investigating reports of Gradient AI model availability issues impacting multiple models. Users may experience issues with models availability, including Llama3.1-8b and Qwen3-32b, as well as embedding models such as GTE Large (v1.5), All-MiniLM-L6-v2, Multi-QA-mpnet-base-dot-v1, and Qwen3 Embedding 0.6B.
Additionally, Guardrails are not available, affecting associated agents, and users attempting to run inference on the Llama3.3-70b model will see degraded performance.
We apologize for the inconvenience and will share an update once we have more information.
Resolved
Our Engineering team has implemented a fix, the issues impacting model availability and performance have been resolved. All models, including those previously degraded, are back up and healthy. Service has been fully restored.
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