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Incident detail

DNS Lookup Failures for Managed Database

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Incident updates

Every update DigitalOcean posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    As of 06:39 UTC, our Engineering team is investigating reports of intermittent DNS lookup failures for Managed Database hostnames from Managed Kubernetes, primarily affecting connections from Managed Kubernetes to Managed Database hostnames.

    At this point, customers in the FRA1 region may experience intermittent connectivity issues.

    We apologize for the inconvenience and will share an update once we have more information.

  2. Investigating

    We are continuing to investigate this issue.

  3. Resolved

    The intermittent DNS lookup failures between Managed Kubernetes and Managed Database hostnames in the FRA1 region have been resolved for now but please let us know if you see the issue again. Connectivity has remained stable, and all systems are operating normally. If you continue to experience any problems, please open a ticket with our support team. Thank you for your patience, and we apologize for any inconvenience.

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