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DigitalOceanIncident detail
Cloud Control Panel and API
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Timeline
Incident updates
Every update DigitalOcean posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
Our Engineering team is currently investigating an issue affecting the Cloud Control Panel and API. During this time, API requests to create, destroy, or trigger events on droplets may not succeed. Additionally, the Droplets page in the Cloud Control Panel may not load properly, and users could experience issues while reviewing the droplet listing.
We are actively looking into the root cause and will provide updates as soon as more information becomes available.
We apologize for the inconvenience and appreciate your patience.
Monitoring
Our Engineering team has implemented a fix for the issue affecting the DigitalOcean API and the Cloud Control Panel. We are now actively monitoring the system to ensure full stability and will provide a final update once the issue is completely resolved.
We sincerely appreciate your patience and understanding as we work to restore normal service.
Resolved
Our Engineering team has resolved the issue that was impacting the DigitalOcean API and the Cloud Control Panel. The system is now operating normally.
During the incident, users may have experienced difficulties accessing droplets, viewing the Droplets page, or performing CRUD (Create, Read, Update, Delete) operations via the API. We have verified that the issue has been fully resolved.
We apologize for the inconvenience this may have caused. If you continue to experience any issues, please submit a support ticket through the Cloud Control Panel so our team can assist you further.
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