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Incident detail

Elevated error rates in AWS me-south-1 and me-central-1 regions

Elevated error rates in AWS me-south-1 and me-central-1 regions

Resolved incidentMajor1 affected service

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Incident updates

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  1. Investigating

    We are experiencing increased error rates in some of our Confluent Cloud services in AWS me-south-1 and me-central-1 regions. This began at approximately 05:00 AM UTC today and is linked to disruptions in AWS’s availability zones in these regions (mec1-az1, mec1-az3 and mes1-az2). Team is currently working on mitigating these and will provide updates as the situation evolves.

  2. Investigating

    Confluent Cloud services in AWS me-central-1 region are experiencing a major outage. They are linked to AWS's me-central-1 regional outage Confluent Cloud services in AWS me-south-1 are being mitigated.

  3. Monitoring

    Confluent cloud services in AWS me-south-1 are mitigated. They are currently being monitored. Confluent Cloud Services in AWS me-central-1 are still disrupted owing to regional outage at AWS.

  4. Monitoring

    Confluent Cloud services in AWS me-south-1 remain stable and operating normally following mitigation. We continue to monitor for any residual issues. Confluent Cloud services in AWS me-central-1 continue to experience a complete outage due to the ongoing AWS regional infrastructure failure in that region.

  5. Monitoring

    AWS regional recovery is expected to be extended in both me-central-1 and me-south-1 regions. Customers requiring immediate restoration in these two regions are encouraged to review regional failover options.

  6. Resolved

    This incident has been resolved.