Skip to content
OutageDeck

Incident detail

Interruption to Confluence in APSE region

Interruption to Confluence in APSE region

Resolved incidentMajor1 affected service

Timeline window

to

Sponsored placement

Google AdSense placeholder

This slot is reserved for future AdSense placement. It stays as a non-invasive placeholder until a client ID and slot ID are configured.

Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    Multiple customers in APSE region are experience failure accessing Confluence application. We are currently investigating.

  2. Investigating

    We have an active line of investigation. Will update with results within 30 minutes.

  3. Investigating

    Addressed one potential cause of load in the affected region. Monitoring for results and continuing to pursue other leads.

  4. Investigating

    We are seeing reduced error volumes now which indicate improvement in Confluence availability. Continuing to monitor and investigate/validate root causes.

  5. Investigating

    We have addressed an issue causing increased database load and seeing recovery of user experience. Will continue to monitor before resolving issue.

  6. Investigating

    We see a full recovery in Confluence application experience in the affected AP SouthEast region now.

  7. Resolved

    This incident has been resolved.