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OutageDeck

Incident detail

Degraded Performance -- EFT Deposits and Withdrawals (Canada)

Degraded Performance -- EFT Deposits and Withdrawals (Canada)

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We are aware that some users may be experiencing latency or degraded performance when depositing or withdrawing funds using EFT. Our team is investigating this issue and will provide an update shortly. Your funds are safe.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    This incident has been resolved.