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Incident detail

Degraded Performance - Advanced Trade Market Orders

Degraded Performance - Advanced Trade Market Orders

Resolved incidentMinor1 affected service

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Incident updates

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  1. Investigating

    Some users may experience degraded performance when placing market orders on Advanced Trade. Limit orders are not impacted. Our team is investigating this issue and will provide an update shortly. Your funds are safe.

  2. Investigating

    We are continuing to investigate this issue.

  3. Identified

    The issue has been identified and a fix is being implemented.

  4. Monitoring

    A fix has been implemented and we are monitoring the results.

  5. Resolved

    This incident has been resolved.