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Incident detail

Card Payment Unavailable (US) - Try Another

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    Some users may currently be unable to add a card payment method. We recommend trying an alternative payment method such as a bank account. Your funds are safe. Our team is working on this issue and will provide an update shortly.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Identified

    We are continuing to work on a fix for this issue.

  4. Monitoring

    A fix has been implemented and we are monitoring the results.

  5. Resolved

    This incident has been resolved.

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