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Incident detail

Dashboard Login Service Disruption

Resolved incidentMajor

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    🔎 We are currently investigating an issue affecting the Cohere Dashboard ([dashboard.cohere.com](http://dashboard.cohere.com "dashboard.cohere.com")). Users may experience a continuous refresh loop on the login page, preventing successful authentication.

  2. Identified

    🛠️ Update: We have identified the cause of login issues affecting the Cohere Dashboard, preventing successful logins. A fix is being implemented now and we expect Dashboard login to be restored shortly.

    Note: API access, model inference, and all other Cohere services are unaffected and operating normally.

  3. Monitoring

    👀 The issue affecting Dashboard login has been resolved ✅. We're monitoring to confirm stability. All Cohere services are operating normally.

  4. Resolved

    🎉 The issue affecting Dashboard login has been resolved. All Cohere services are operating normally. Thank you for your patience while we worked through this.