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Incident detail

Update - Early Access - Policy Evaluation & Security Enrichment Delays:

Update - Early Access - Policy Evaluation & Security Enrichment Delays:

Resolved incidentMajor0 affected services

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Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We're currently investigating performance issues affecting continuous policy evaluations for existing packages. As a precaution, we've temporarily disabled this feature while our team works on a resolution. Newly ingested packages continue to be evaluated as normal, and index-level cooldown policies remain unaffected. We're actively working to restore full functionality and will provide updates as we make progress.

  2. Investigating

    We're currently investigating performance issues affecting continuous policy evaluations for existing packages. As a precaution, we've temporarily disabled this feature while our team works on a resolution. Newly ingested packages continue to be evaluated as normal, and index-level cooldown policies remain unaffected. No other operations for package upload, processing, or download are affected. We've identified several actions and will continue to keep you updated on progress.

  3. Identified

    We've identified the root cause and have a fix in progress. We've re-enabled continuous policy evaluations and are actively monitoring platform performance. We'll provide a further update once the fix is fully rolled out.

  4. Monitoring

    We've re-enabled continuous policy evaluations and are actively monitoring platform performance. The system is operational, and we're continuing to work on backfill and further performance enhancements.

  5. Monitoring

    We've re-enabled continuous policy evaluations and are continuing to monitor platform performance. The system is operational, and we're continuing our work on the backfill and additional performance enhancements. We'll provide additional updates on Thursday 25th June.

  6. Monitoring

    The system is operational, and we're continuing our work on the backfill and additional performance enhancements. We'll provide additional updates as we progress

  7. Resolved

    The system is operational, and we've resolved the backfill operation and our additional performance enhancements.