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New upstream packages may not appear in repositories

Resolved incidentMajor

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Timeline

Incident updates

Every update Cloudsmith posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are investigating reports of new upstream packages not appearing in repositories, starting from approximately 17:00 UTC. We will post our next update by 18:30 UTC.

  2. Investigating

    We are continuing to investigate reports of new upstream packages not appearing in repositories globally. There is no material change since our last update. We will post our next update by 19:00 UTC. Please note that only the packages caching was impacted. Packages pull was not impacted.

  3. Identified

    We have identified the cause of new upstream packages not appearing in repositories globally and are applying a fix to restore package syncing. We will post our next update by 19:08 UTC.

  4. Resolved

    The issue is now resolved. The packages have started caching again. The packages pulled during 17:00 to 18:45 UTC would be missing from the repositories. The missing packages will get cached in the consecutive pulls.

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