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Request Latency and Timeout in US region

Resolved incidentMinor

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Timeline

Incident updates

Every update Cloudsmith posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We have identified an issue causing request latency and timeouts in the us-east-2 region.

  2. Investigating

    We are continuing to investigate the issue causing request latency and timeouts in the US East region. Our engineering team have taken mitigative actions and are monitoring their effect.

    Next update by 20:27 UTC.

  3. Monitoring

    Following mitigative actions, we are seeing request latency and error rates return to normal levels in the US East region. We are continuing to monitor.

  4. Resolved

    This incident is now resolved. Between 19:16 and 20:11 UTC, customers experienced request latency and timeouts affecting package downloads and API requests in the US East region. We have confirmed that these services have now returned to normal operations.

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