Provider
CloudflareIncident detail
Support Helpdesk Availability Issues
Active incidentMinor
Timeline window
Started
Get alerted the next time Cloudflare breaks
Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.
Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Investigating
Our helpdesk provider is currently experiencing issues, and as such customers might encounter errors while submitting or viewing tickets. Responses on customer inquiries may be delayed during this time.
Identified
Support portal, live chat support and emergency telephone line are still unavailable due to the ongoing helpdesk provider outage. Customers may experience issues submitting or viewing tickets/chats, and overall response times may be delayed.
Customers with urgent issues should revert to using the support email address (support@cloudflare.com).
Keep exploring
More from Cloudflare
Neighboring incidents on Cloudflare's timeline and the rest of their record on OutageDeck.