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Incident detail

Network Performance Degradation — Asia-Pacific

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    Since September 21, 2026 at 02:20 UTC, multiple subsea cable outages have caused congestion between Tokyo and Singapore datacenters. We have rerouted traffic to reduce impact and are working with third-party vendors to restore capacity.

  2. Identified

    The issue has been identified and a fix is being implemented.

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