Skip to content
OutageDeck

Incident detail

Browser Isolation Session Initialization Failures

Active incidentMinor

Timeline window

Started

Get alerted the next time Cloudflare breaks

Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow Cloudflare alerts work

Timeline

Incident updates

Every update Cloudflare posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are investigating reports of customers encountering a white screen when attempting to access websites behind Browser Isolation. This is caused by Browser Isolation session initialization failing to complete. Our engineering team is actively working to identify and resolve the root cause.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

    Customers still experiencing the issue may attempt to close all their Browser Isolation tabs for 2 minutes before starting a new session.

Keep exploring

More from Cloudflare

Neighboring incidents on Cloudflare's timeline and the rest of their record on OutageDeck.

← Older incident

Performance degradation affecting TURN service

Newer incident →

Issues rendering route configuration table in Networking > Routes UI

All Cloudflare incidentsCloudflare live status