Skip to content
OutageDeck

Incident detail

Slow provisioning and operations in AWS us-east-1 region

Resolved incidentMinor

Timeline window

to

Outage alerts

Get alerted the next time ClickHouse Cloud breaks

Free email alerts for up to 5 providers — no card, live in about a minute. Paid plans add Slack, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow ClickHouse Cloud alerts work

Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Identified

    We have identified an issue with provisioning of new instances and autoscaling operations in AWS us-east-1 region.

    Connection latencies for CH servers can be also affected due to slow provisioning of compute nodes.

    ClickHouse Cloud is working with AWS support team to fix the issue.

  2. Identified

    The issue is caused by AWS outage, please see [https://health.aws.amazon.com/health/status](https://health.aws.amazon.com/health/status "https://health.aws.amazon.com/health/status")

  3. Resolved

    The incident was resolved and we don't see any impact in us-east-1 region anymore. For details, please refer to the AWS Health status page: [https://health.aws.amazon.com/health/status](https://health.aws.amazon.com/health/status "https://health.aws.amazon.com/health/status")