Skip to content
OutageDeck

Incident detail

MacOS jobs without a resource class set will not run

MacOS jobs without a resource class set will not run

Resolved incidentMinor1 affected service

Timeline window

to

Sponsored placement

Google AdSense placeholder

This slot is reserved for future AdSense placement. It stays as a non-invasive placeholder until a client ID and slot ID are configured.

Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Identified

    We have identified an issue in our system which mean that MacOS jobs which don't specify a resource class will fail to run with an "Invalid resource class" error. We are working to correct this, but customers can workaround this by specifying a resource class in their config.yml.

  2. Identified

    We have mitigated the issue and MacOS jobs which do not have a resource class specified should run normally. Customers can rerun jobs which failed an they should now run normally without any modification to their config. Thank you for your patience whillst we resolved this. Customers using M4 machine jobs may experience minor delays in jobs starting during this period as there are a large number of re-runs occurring.

  3. Identified

    We are continuing to see recovery, but some customers may still experience delays in jobs running on M4 executors. We appreciate your patience whilst we work through the backlog of jobs.

  4. Monitoring

    All jobs should now be running normally. The backlog of jobs has cleared and jobs should be running in typical time. We will continue monitoring to ensure consistent service. Thank you for your patience.

  5. Resolved

    This incident has been resolved.