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OutageDeck

Incident detail

Insights API and Dashboard displaying stale data for reporting windows greater than 24 hours

Insights API and Dashboard displaying stale data for reporting windows greater than 24 hours

Resolved incidentMinor0 affected services

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  1. Investigating

    We are investigating an issue where the Insights API and dashboard are returning outdated metrics for reporting windows longer than 24 hours (last 7 days, last 30 days, last 60 days, last 90 days). The last-24-hours window is unaffected and returning current data. This issue is limited to the display of aggregated metrics on Insights Page only. All pipeline pages, job runs, and builds remain fully operational and are not impacted. We will provide updates as our investigation progresses.

  2. Resolved

    Our engineering team has identified the root cause and has fixes prepared. Due to the nature of the data refresh process, the fix will require a deployment followed by a full refresh cycle before data is fully up to date. We expect that the data should be available within 24-36 hours. The last-24-hours reporting window continues to work normally, and all pipeline pages and job runs remain unaffected.