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Incident detail

There is an issue Contacting Threat Emulation service in UAE region

Resolved incidentMinor

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Timeline

Incident updates

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  1. Investigating

    We are currently experiencing communication issues in the UAE region caused by an AWS outage. As a temporary mitigation, we are in the process of rerouting affected traffic to an alternate region. We will provide further updates as the situation develops.

    affecting the following products: Harmony email, Harmony endpoint, and Quantom products using the region.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    This incident has been resolved.