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Check PointIncident detail
SASE: Connectivity Failures on Israel-1 DC
Resolved incidentMajor
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Timeline
Incident updates
Every update Check Point posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
We are getting increased reports from customers unable to connect to gateways located in Israel-1 Data Center
We are investigating the issue further and will provide an update shortly.
Monitoring
The primary ISP in the IL-1 DC (Bezeq) lost connectivity
We failed over to the secondary ISP and connectivity to IL-1 resumed
We are investigating the connectivity loss with Bezeq
Identified
Some gateways remain hung after the unexpected ISP failure
We are looking into those specifically
Identified
We are continuing to work on a fix for this issue.
Monitoring
A fix have been implemented we are monitoring the results
Resolved
This incident has been resolved.
The IL-1 Data Center is now fully operational, and all affected gateways have been restored to normal function.
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