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OutageDeck

Incident detail

Increased latency and error rates

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We're observing increased latency and error rates in the Agent API for a subset of our customers. We're currently investigating and will provide status updates as they become available.

  2. Resolved

    An increase in requests has lead to the API service being temporarily saturated. We have updated rate limits to ensure this doesn't re-occur and will add further resources if necessary