Provider
BuildkiteIncident detail
Increased dispatch latency and error rates
Resolved incidentMinor1 affected service
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Timeline
Incident updates
Every update Buildkite posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
We're observing increased error rates and dispatch latency for a subset of our customers. We're currently investigating and will provide status updates as they become available.
Identified
The issue has been identified and a fix is being implemented.
Monitoring
We have mitigated the issue causing increased Hosted Agents dispatch latency and intermittent timeout errors for a subset of customers. We identified abnormal workload activity that was placing elevated load on a supporting service, and have now blocked that activity and applied additional protections. Service metrics have returned to normal, and we are continuing to monitor closely.
Resolved
Previously elevated loads with Hosted Agents dispatch have fully recovered.
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