Provider
BuildkiteIncident detail
Error rates increasing
Resolved incidentMinor2 affected services
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Timeline
Incident updates
Every update Buildkite posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
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Resolved
Additional capacity was added to our redis caches. This triggered a failover between UTC 15:10 - 15:14 and there was a spike of errors on the REST and GraphQL APIs. Customers would have seen some errors in the Buildkite UI during this period as well.
We have been monitoring the situation since then and things have returned to baseline.
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