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Incident detail

Elevated API latency (single customer)

Resolved incidentMajor

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Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Resolved

    We received a report that API requests were taking abnormally long to process. Investigation revealed this to be isolated to a single customer shard, with impact between 2026-10-22 01:50 - 08:30 UTC.

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